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Year 2000 |
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Preparing for Year 2000 |
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| DDL Systems Year 2000
project team is continuing to work diligently to ensure that our computer systemsand
those of our business partnerswill continue to operate smoothly when 1999 becomes
2000. Below are some commonly asked questions about the Year 2000 issue and steps DDL
Systems has taken to address customer concerns.
We will continue to update this web site with additional Year 2000
related information as we approach the immovable deadline of January 1, 2000. THE
INFORMATION CONTAINED ON THIS WEB SITE IS PROVIDED ON AN "AS IS" BASIS FOR
INFORMATION PURPOSES ONLY. IN ADDITION, ALL WARRANTIES ARE HEREBY EXPRESSLY
DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
If you would like a DDL Systems representative to contact you regarding
this matter, please enter your contact information in our customer feedback
form or send e-mail to
sales@ddlsystems.com. All information will be kept strictly confidential. |
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| What
is the Year 2000 challenge? |
| The Year 2000 issue
has arisen since many computer programs throughout the world use two digits instead of
four to identify the year and assume the next century to be 1900. If these programs are
not modified, they will not be able to correctly handle the century change when the year
changes from "99" to "00" on January 1, 2000, and they will no longer
be able to perform necessary functions. The Year 2000 issue affects all companies and
organizations. Go back to top
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| What is DDL
Systems' definition of a Year 2000 ready product? |
| DDL Systems has
adopted the IBM definition for Year 2000 ready products. IBM considers a product Year 2000
ready if "the product, when used in accordance with its associated documentation, is
capable of correctly processing, providing, and/or receiving date data within and between
the 20th and 21st centuries, provided that all products (for example, hardware, software
and firmware) used with the product properly exchange accurate date data with it. Please
note, IBM products identified as Year 2000 ready may require user intervention, such as the
application of Program Temporary Fixes (PTF's) or Corrective Service Deliveries (CSD's)
before the Year 2000 occurs, or for PCs, restarting the system after the Year 2000
occurs." Information provided by DDL Systems regarding the
Year 2000 ready status of software applies to DDL Systems' products only. For any third
party products, please consult directly with the product developer for information about
whether their products are Year 2000 ready. DDL is not in a position to independently
verify, or accept any responsibility for, the accuracy or completeness of such
information.
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| How
has DDL Systems addressed the challenge? |
| All Year 2000
compliance changes to DDL Systems' internal computer systems and programs were completed
in August 1998. As an extra effort, additional tests of our internal business systems are
being conducted in 1999 and regularly monitored to ensure compliance. DDL Systems is working with its vendors to assess the adequacy of their own
compliance efforts and we are developing contingency plans to assure that any
noncompliance on their part will not materially affect DDL Systems' internal operations.
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| Which DDL Systems' products are Year 2000 ready? |
| All Year 2000
compliance changes to DDL Systems IBM iSeries® System Management products ACO
PAGER, ACO NET, and ACO Enterprise System Interface were completed in
August 1997. However, we currently perform regularly scheduled Year 2000 test scripts and
we will continue to monitor the results as the Year 2000 approaches. The millennium date
compliance is implemented as follows: Millennium Date
Compliance
- Database fields have been expanded to accommodate a one (1) position
century field.
- Date processing routines have been rewritten to support date conversions
with century using the IBM CVTDAT command, as well as, date conversion API's.
- User interface remains a two (2) position display/entry of year values.
Key facts:
- Availability: Immediate.
- Products: ACO PAGER Version 2.2.14 or higher, ACO
ESI Version 1.0.03 or higher, ACO NET Version 1.0.00 or higher.
- Platform: iSeries® CISC or RISC machine
running OS/400® V3R2M0 or higher.
- Support: All customers will be notified
immediately of any Year 2000 Program Temporary Fix (PTF), however, a SupportLine contract
is required to actually receive program fixes. Customers are solely responsible
for the installation and implementation of any PTF(s) or other related Year 2000
modification(s) required for a DDL Systems product to be considered Year 2000 ready. DDL
Systems shall not in any way be responsible for the customers failure to apply such
correction(s).
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| Is this a hardware problem or a software problem or both? |
| It is a software problem affecting
applications, operating systems, and utilities. But it also involves hardwaresome
computers cannot work properly with dates beyond 1999 and must be replaced. DDL Systems is
currently running an IBM RISC based iSeries server. All hardware and software systems
running on this system are Year 2000 ready. All personal computers have been replaced with
new IBM models running Windows/98 and NT that are also Year 2000 ready. Go back to top of page |
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Hardware Requirements |
Requires one standard iSeries V.24 SDLC communications line and one ECS (or
Hayes® compatible) modem (or a properly configured SMTP e-mail connection to the
Internet). Works with all alphanumeric and two-way pagers, properly equipped
cellular phones, smartphones, pda's, palmtops, and all numeric pagers. |
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Software Requirements |
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ACO PAGER, ACO NET, ACO ESI,
and ACO CLIENT execute on iSeries® systems (all models) running OS/400 Version 5 Release
2 (or higher). ACO Client™ requires WebSphere® Application Server v5.0 (or higher), WebSphere® Application Server - Express,
or any Java 1.3 compliant web application server like Apache. ACO ESI™
requires an enterprise system application like IBM Tivoli® or BMC Patrol Enterprise
Manager®. Your Enterprise System may require the use of WebSphere®
MQ middleware (V5.1 or higher). This software is available from IBM at an additional fee and is
not
included in the purchase of the ACO ESI software product. ACO ESI™
optionally monitors your network connected Windows servers using a Windows
compliant software agent. This software is available (at a nominal fee) from
one of our business partners. |
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Contact a sales representative at
(866) 559-0800 option 1 or send
e-mail to
sales@ddlsystems.com for more information. |
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