DDL Systems - SMTP Setup Instrucitions

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Quick Start

Configuring System i SMTP Using DNS

Use these instructions to configure your System i (or AS/400) SMTP server to perform name resolution (using a DNS server) in place of using your local mail router. You should use these instructions if you experience trouble sending e-mail (from the System i) to an external domain name or your network administrator does not allow your mail router to relay mail.

If you have questions call our SupportLine at 866-559-0800 option 2 or send e-mail to support@ddlsystems.com. We will be glad to help you!

Please perform the following steps to configure your system with Dual-Stack support:

1. Sign-on the System i (or AS/400) with the ACO user profile.

2. Enter the command below.

CHGSMTPA MAILROUTER('*NONE') FIREWALL(*NO), then press <Enter>

3. Enter the command below to work with TCP/IP on your System i.

CFGTCP then <Enter>

Select option 12 (Change TCP/IP domain information) and verify that the IP address of your DNS server is specified at the bottom of the page. You can enter up to a maximum of three (3) DNS servers. Press <Enter> to confirm your changes.

Ask your network administrator for the IP address of your DNS server if you are not sure of the correct value.

4. Select option 2 (Work with TCP/IP routes) and make sure the *DFTROUTE record is entered. This entry should point to the IP address of your Internet router (e.g. next hop parameter). If this entry does not exist in the table please add it.

ADDTCPRTE RTEDEST(*DFTROUTE) SUBNETMASK(*NONE) NEXTHOP('your routers IP address'), then press <Enter>

5. Enter the commands below to end the OS/400 SMTP server and the mail server framework jobs.

ENDTCPSVR SERVER(*SMTP), then press <Enter>

ENDMSF, then press <Enter>

6. Enter the command below to start the OS/400 SMTP server and the mail server framework jobs.

STRTCPSVR SERVER(*SMTP), then press <Enter>

STRMSF, then press <Enter>

7. Enter the command below to display the QSYSWRK subsystem.

WRKACTJOB SBS(QSYSWRK), then press <Enter>

In the display that results from the above command, verify that there are:

3 jobs named QMSF running

A job named QTSMTPBRCL running

A job named QTSMTPBRSR running

A job named QTSMTPCLTD running

A job named QTSMTPSRVD running

If the mail server jobs do not start after following the instructions above, you can do some preliminary troubleshooting by looking at the job logs for the QMSF, QTSMTPBRCL, QTSMTPBRSR, QTSMTPCLTD, and QTSMTPSRVD batch jobs. Most error messages that are found in those logs have a workable recovery procedure or lead to a PTF

8. You have completed the setup and testing of SMTP DNS support. Click here to return to step 16 in the "Configure System i E-mail" setup instructions.

System Requirements

Your system may require installation of IBM PTF’s to ensure proper operation of the ACO products. Several important IBM PTF’s are required to properly run certain SQL statements based on the installed version of IBM i 6.1 (and i5/OS). These PTF’s are included in the latest version of the database group PTF for each respective release.

IBM i 6.1 required PTF's (not included in cumulative package)
SI38393	See APAR SE41176

IBM i5/OS 5.4 required PTF's (not included in cumulative package)
None

We STRONGLY recommend that you put in place a process to regularly obtain (and apply) the latest cumulative PTF, HIPER group PTF, and database group PTF packages to your System i (and AS/400) system(s).

All DDL Systems enterprise systems management products earn IBM's "Ready for Power Systems" validation. Learn more about this IBM validation and what it means to your business.

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Hardware Requirements
Requires one standard System i V.24 SDLC communications line and one ECS (or Hayes® compatible) modem (or a properly configured SMTP e-mail connection to the Internet). Works with all alphanumeric and two-way pagers, properly equipped cellular phones, and smartphones (like BlackBerry®).

Software Requirements
ACO PAGER™, ACO NET™, ACO ESI™, and ACO CLIENT™ execute on System i® systems (all models) running V5R4M0 (or higher). ACO Client™ requires WebSphere® Application Server 6.1 (or higher), WebSphere® Application Server - Express, or any Java 1.4 (or higher) compliant web application server like Apache. ACO ESI™ requires a separately licensed copy of ACO PAGER™ and a separately licensed copy of one of the following enterprise systems; IBM Tivoli® Monitoring 6.2 (or higher) or IBM Tivoli® Netcool/OMNIbus 7.3 (or higher).

Notice: The enterprise system software may also require the purchase of other hardware and licensed software. This hardware and software is available from IBM (or other business partners) at an additional fee and is not included in the purchase of the ACO ESI™ software product.

ACO ESI™ optionally monitors your network connected Windows® servers using a Windows compliant software agent. The Windows® agent software is available for purchase (at a nominal fee) from one of our business partners. Monitoring your Windows servers does not require the installation (or use) of an enterprise system software product.

Contact a sales representative at 866-559-0800 option 1 or send e-mail to sales@ddlsystems.com for more information.

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