DDL Systems - Press Release

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Press Release

Announcing ACO PAGER™ and Sprint/Nextel Two-Way Messaging

With these compact Internet-ready phones (and Smartphones), you can remotely manage your System i® (or AS/400®) using Sprint/Nextel's secure all-digital network.

Click here to view Nextel's product catalog

For Immediate Release

NORTHWEST INDIANA/CHICAGOLAND--DDL Systems Consulting, Inc. announces ACO PAGER™ Message Alert System Two-Way Messaging. With the commercial release of ACO PAGER™ v4.5 (or higher) your support personnel equipped with a properly configured two-way messaging device (and Sprint/Nextel's online two-way messaging service) can wirelessly receive and respond to message events that require user intervention. Replies or commands (entered on their Sprint/Nextel devices) are sent to Sprint/Nextel's all digital network and subsequently delivered to your System i® (AS/400®) system via its TCP/IP connection to the Internet. ACO PAGER™, when used in conjunction with a Sprint/Nextel device (and services), provides you with the ability to remotely manage your System i® (AS/400®) system with a simple push of a button!

"Customers currently utilizing Sprint/Nextel's two-way radio feature (or virtually any other two-way (or e-mail) messaging provider) can benefit greatly from ACO's two-way messaging capabilities," said Doug LaRocco, president of DDL Systems. "Although, Sprint/Nextel's two-way radio service is still an effective remote management tool, we are very pleased to expand on Sprint/Nextel's online advanced messaging services. Increasingly, on-site support personnel require specific application expertise to effectively manage the system. ACO PAGER™ assures that the right technical expertise is working on the problem 24/7/365, regardless of their proximity to the System i® system. Utilizing ACO PAGER™'s two-way messaging features combined with the power of your service provider's advanced two-way (or e-mail) messaging capabilities provide a secure, efficient, and comprehensive remote management tool for your support personnel."

How does ACO PAGER integrate Sprint/Nextel's two-way messaging features?

Utilizing ACO PAGER™’s advanced monitoring and alert facilities and Sprint/Nextel's guaranteed message delivery, your support personnel simply cannot miss System i® (AS/400®) system, application, and network events (messages) that your installation considers significant. Actual system generated text messages are sent immediately to specific individuals (or groups of individuals) via their Sprint/Nextel devices. ACO PAGER™’s messaging agents determine the appropriate "on duty" support personnel responsible for managing the event and send wireless messages to Sprint/Nextel's all digital nationwide network. As a result, event messages appear in their Sprint/Nextel two-way mailbox and an audible alarm is sounded (see sample below).

Date: Wed, 15 Nov 2005 01:22:47

To: 3125551212@messaging.nextel.com

From: ACO2WAY@DDLSYSTEMS.COM

Subject: ###QSYS:QSYSOPR:871101005539000014816

DDLSC:QSYSOPR: Line CHICAGO failed. (C G I R)

ACO PAGER™’s messaging agents encrypt all transactions before sending them over the Internet -- ensuring security and privacy.

On the "View" messages display, press the "Reply" button. Then, select one of the "My reply" values (or commands) and press "Send" on your Sprint/Nextel phone. Your reply/command is sent to your System i® (AS/400®) via Sprint/Nextel network and subsequently processed by ACO PAGER™’s two-way messaging agent(s). Then, using ACO PAGER™’s confirmation of delivery feature, our messaging agents ensure that your two-way reply (or command) has been successfully processed on the System i® (AS/400®) via a reply acknowledgment message (see sample below).

Date: Wed, 01 Nov 2005 01:23:15

To: 3125551212@messaging.nextel.com

From: ACO2WAY@DDLSYSTEMS.COM

Subject: ###QSYS:QSYSOPR:871101005539000014816

DDLSC:QSYSOPR: Reply R successful

Using Sprint/Nextel's Online Internet services, customers can pre-define standard System i® (AS/400®) message replies (e.g. C, G, I, R) and OS/400 commands. Sprint/Nextel's Online Messaging features save time and ensure accuracy by eliminating potential errors produced by manually keying replies or complex OS/400 commands.

ACO PAGER™ simplifies business communications by providing Sprint/Nextel customers the ability to send impromptu wireless messages to mobile professionals. Use the ACOPAGE command from your System i® (AS/400®) session to stay in touch with technical, sales, or delivery personnel. Easily include the ACOPAGE command into your host-based application programs to send wireless messages (to their Sprint/Nextel devices) in response to specific application events. Now you can immediately notify the purchasing manager if the "on-hand" balance of a critical production item falls below its required minimum balance. Or, send a wireless message to the credit manager if an order exceeds the customer's credit limit. The possibilities are limitless.

System Requirements

System Requirements

Your system may require installation of IBM PTF’s to ensure proper operation of the ACO products. Several important IBM PTF’s are required to properly run certain SQL statements based on the installed version of IBM i 6.1 (and i5/OS). These PTF’s are included in the latest version of the database group PTF for each respective release.

IBM i 6.1 required PTF's (not included in cumulative package)
SI38393	See APAR SE41176

IBM i5/OS 5.4 required PTF's (not included in cumulative package)
None

We STRONGLY recommend that you put in place a process to regularly obtain (and apply) the latest cumulative PTF, HIPER group PTF, and database group PTF packages to your System i (and AS/400) system(s).

All DDL Systems enterprise systems management products earn IBM's "Ready for Power Systems" validation. Learn more about this IBM validation and what it means to your business.

Get the latest service pack by completing our online form!

Hardware Requirements
Requires one standard System i V.24 SDLC communications line and one ECS (or Hayes® compatible) modem (or a properly configured SMTP e-mail connection to the Internet). Works with all alphanumeric and two-way pagers, properly equipped cellular phones, and smartphones (like BlackBerry®).

Software Requirements
ACO PAGER™, ACO NET™, ACO ESI™, and ACO CLIENT™ execute on System i® systems (all models) running V5R4M0 (or higher). ACO Client™ requires WebSphere® Application Server 6.1 (or higher), WebSphere® Application Server - Express, or any Java 1.4 (or higher) compliant web application server like Apache. ACO ESI™ requires a separately licensed copy of ACO PAGER™ and a separately licensed copy of one of the following enterprise systems; IBM Tivoli Monitoring® 6.2 (or higher) or IBM Tivoli Netcool/OMNIbus® 7.3 (or higher).

Notice: The enterprise system software may also require the purchase of other hardware and licensed software. This hardware and software is available from IBM (or other business partners) at an additional fee and is not included in the purchase of the ACO ESI™ software product.

ACO ESI™ optionally monitors your network connected Windows® servers using a Windows compliant software agent. The Windows® agent software is available for purchase (at a nominal fee) from one of our business partners. Monitoring your Windows servers does not require the installation (or use) of an enterprise system software product (e.g. IBM Tivoli Monitoring®).

More Two-Way Messaging Options

Use the ACO Client™ and your favorite web browser

Use any MIME compatible e-mail client (e.g. Outlook, Notes)

Use virtually any two-way capable pager

System Requirements

Your system may require installation of IBM PTF’s to ensure proper operation of the ACO products. Several important IBM PTF’s are required to properly run certain SQL statements based on the installed version of IBM i 6.1 (and i5/OS). These PTF’s are included in the latest version of the database group PTF for each respective release.

IBM i 6.1 required PTF's (not included in cumulative package)
SI38393	See APAR SE41176

IBM i5/OS 5.4 required PTF's (not included in cumulative package)
None

We STRONGLY recommend that you put in place a process to regularly obtain (and apply) the latest cumulative PTF, HIPER group PTF, and database group PTF packages to your System i (and AS/400) system(s).

All DDL Systems enterprise systems management products earn IBM's "Ready for Power Systems" validation. Learn more about this IBM validation and what it means to your business.

Get the latest service pack by completing our online form!

Hardware Requirements
Requires one standard System i V.24 SDLC communications line and one ECS (or Hayes® compatible) modem (or a properly configured SMTP e-mail connection to the Internet). Works with all alphanumeric and two-way pagers, properly equipped cellular phones, and smartphones (like BlackBerry®).

Software Requirements
ACO PAGER™, ACO NET™, ACO ESI™, and ACO CLIENT™ execute on System i® systems (all models) running V5R4M0 (or higher). ACO Client™ requires WebSphere® Application Server 6.1 (or higher), WebSphere® Application Server - Express, or any Java 1.4 (or higher) compliant web application server like Apache. ACO ESI™ requires a separately licensed copy of ACO PAGER™ and a separately licensed copy of one of the following enterprise systems; IBM Tivoli Monitoring® 6.2 (or higher) or IBM Tivoli Netcool/OMNIbus® 7.3 (or higher).

Notice: The enterprise system software may also require the purchase of other hardware and licensed software. This hardware and software is available from IBM (or other business partners) at an additional fee and is not included in the purchase of the ACO ESI™ software product.

ACO ESI™ optionally monitors your network connected Windows® servers using a Windows compliant software agent. The Windows® agent software is available for purchase (at a nominal fee) from one of our business partners. Monitoring your Windows servers does not require the installation (or use) of an enterprise system software product (e.g. IBM Tivoli Monitoring®).

Contact a sales representative at 866-559-0800 option 1 or send e-mail to sales@ddlsystems.com for more information.

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