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Us
DDL Systems maintains a
24-hour SupportLine whose mission is to provide our customers
with immediate solutions or work-arounds to technical problems and/or
questions. All SupportLine calls are monitored and the
appropriate systems professional is notified in response to your call.
Staffed by automation professionals, development and quality assurance
personnel, the SupportLine team is available to react quickly
to any request for assistance.
At your request our
SupportLine personnel can initiate an "on-line" support session to
assist with software problem determination and resolution. This
significantly reduces the time required to troubleshoot software setup
issues and provides an efficient platform for conducting remote product
education services.
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DDL Systems Consulting, Inc. All rights reserved.